Reporting to the Online Safety Commission
The Online Safety Commission empowers victims of online harms to report harmful content to the OSC to seek timely relief.
About the Online Safety Commission
Online harms can feel frightening, overwhelming and deeply distressing. The Online Safety Commission, or OSC, gives victims a clear, accessible way to report online harms.
Established under the Online Safety (Relief and Accountability) Act and led by the Commissioner of Online Safety, the OSC's vision is to be a trusted commission empowering people to overcome online harms together with hope.
If you have experienced an online harm, you can make a report to the OSC to seek relief. Find out more about the OSC or submit a report here.
What does the OSC do?
The OSC helps victims stop online harms in a timely manner. OSC’s reporting pathway is thus designed to be user-friendly and accessible.
Where the requirements are met, the OSC can act quickly by issuing directions to address the online harm. These may include requiring harmful content to be removed, or accounts involved in the online harm to be limited or disabled.
Online harms can leave victims feeling isolated, anxious or unsafe. The OSC works with community partners to connect affected persons families with counsellors and other support services — so that they have someone to talk to, and practical help to move forward.
When can you make a report to the OSC?
You can make a report to the OSC immediately if your situation involves doxxing, intimate image abuse or image-based child abuse. The OSC recognizes the urgency and seriousness of these harms, and is ready to assess your report and act where the requirements are met.
For online harassment and online stalking, you should first report the matter to the relevant online platform. If the platform does not respond, or does not respond adequately within 24 hours, you may then submit a report to the OSC.
How can the OSC act on reports?
When the OSC determines that an online harm has occurred, it can issue directions to stop the harm.
For example, the OSC may require harmful content to be removed, or the accounts involved in the harm to be restricted or disabled.
The OSC's directions are legally binding - non-compliance is a criminal offence and may lead to access blocking or app removal orders. This gives victims a reliable pathway to seek relief and helps ensure that online harms can be addressed effectively.
