Sending an Online Harm Notice
How to send an Online Harm Notice.
Last updated 8 July 2026
Please be warned that there are legal consequences for sending frivolous or false Online Harm Notices to administrators and online platforms.
To ensure that only genuine, properly documented cases trigger their duty to act, OSRAA provides that administrators and online platforms may hold those who send frivolous or false Online Harm Notices liable in civil proceedings. Those who are found to have sent a frivolous or false Online Harm Notice may be liable for the loss suffered as a result of such Online Harm Notice, including compensatory damages.
There are various means in which you may serve an Online Harm Notice to administrators and online platforms. Click the various options below to find out more.
Online platforms which have designated a means of service
Certain online platforms have designated a means for receiving Online Harm Notices, to provide a clear channel for you to send such notices to them.
If you are sending the Online Harm Notice to one of the online platforms listed below, you will need to use the corresponding means of service provided in the table.
List of platforms with email addresses to receive online harm notices
Online Platform | Designated means of service |
| Email to: disputes@discordapp.com |
| Email to: Policy@corp.wechat.com |
| Email to: sgonlineharms@linkedin.com |
| Email to: dpo@coffeemeetsbagel.app |
| Email to: sg_osra_reporting@roblox.com |
| Email to: singapore.notices@matchgroup.com |
For administrators or online platforms which have not designated a means of service
If you are sending the Online Harm Notice to an online platform who has not designated a means of service, or to an administrator, you may:
Send the Online Harm Notice to the online platform’s or administrator’s account on any online service if that service provides a way to receive communications.
For example, if you are sending an Online Harm Notice to an administrator, and the administrator has an account on an online service that allows them to receive direct messages, you may send the Online Harm Notice to the administrator by direct message.
Post the Online Harm Notice as a comment on an Internet website, blog or page of an online platform or administrator, if that website, blog or page allows you to post comments.
If you are posting the Online Harm Notice as a comment on a website, blog or page that is publicly accessible, please note that the Online Harm Notice may be viewed or accessed by other members of the public. In selecting the manner of sending the Online Harm Notice, you may wish to consider whether the online harm notice (and its contents) will be accessible to other users, and if so, whether you will need to take steps to safeguard against potential disclosure of personal or sensitive information (contained in the online harm notice) to other users.
If you are facing online harms but do not wish or intend to take legal action in court, you may consider making a report to the Online Harm to the Online Safety Commission (OSC), The OSC will assess your report. If there is reason to suspect that online harm has occurred, the Commissioner of Online Safety may issue directions to a communicator, an administrator, or an online service provider, to stop the harm. Please refer to the OSC's website for more information.
If you are in immediate danger or require urgent help, and are based in Singapore, please call the Police at 999 or SMS 70999.